
Frequently Asked Questions
The EMS 2025 will be held between the 4th- 6th July 2025.
EMS 2025 will be held at Athena, Queen St, Leicester LE1 1QD, United Kingdom
Please visit www.ems2025.org/tickets
You will be able to purchase tickets for EMS 2025 via www.ems2025.org/tickets. Payment for the tickets can be done either using bank transfer or a credit/debit card. Payment for the tickets can be done by bank transfer or a credit/debit card.
Payment by credit or debit card will incur service fee and transaction fee.
Payment by bank transfer does not incur any additional fees. Please transfer the exact ticket(s) amount ignoring any service fee that may appear on your order or tickets.
There are no age restrictions for attending the event. However, there are age restrictions for certain ticketing zones.
To ensure that all ticket holders are able to enjoy all the performances, Parents / Guardians of any noisy or disruptive children may be requested to temporarily leave the auditorium along with the child / children till they settle down (and the end of that performance).
The deadline for purchasing the tickets online is 30th June 2025. After this date, you may be able to buy the tickets at the venue at additional cost subject to availability. However, due to the popularity of the event and seat restrictions in each zone, it is advisable to book early. There is an early bird discount for a limited period.
Prices to attend the event will vary according to the ticket type selected. Please check our website for further pricing information https://www.ems2025.org/tickets .
Yes. If you do not receive your email confirmation within 24 hours, please check your email spam folder and then contact our team. Confirmed tickets will only be sent once the payment has been received. Please see your registration email for further details.
Access to all live event sessions, lunches, dinners, tea / coffee, water, soft drinks and snacks as scheduled over the event period (please see event schedule). The fee does not include accommodation and breakfast. There is a bar at the venue where other drinks can be purchased.
Tickets are priced differently based on the zone, category and type selected within the auditorium. Ticket holders can sit anywhere within the zone for which the ticket(s) is/are purchased.
You can take advantage of an Early Bird discount for a limited period. Early Bird discount is only available for the 3-day package ticket. Please check the registration website for further details.
A limited number of day registrations are available for each day.
NO. The cost of the hotel accommodation and travel is not included in the registration fee. Attendees are responsible for their own accommodations and travel costs. Please check the event site for the suggested hotels and how to book your accommodations. We have secured discounted rates for a number of hotels within the vicinity. Please visit our accommodation page https://www.ems2025.org/event-accommodation for further details.
We may provide group discounts rates for group bookings of more than 10 attendees. Group discounts are discretionary and will be decided by EMS 2025 committee. Please refer to group discount policy here or contact our registration team by sending email to registration@ems2025.org
Tickets once purchased are NOT refundable. EMS 2025 committee may consider requests for refund only in exceptional circumstances and will be subjected to 10% administration fee plus bank charges if applicable. A refund request for ‘No SHOW’ will not be considered.
You can transfer the tickets to someone else at no extra cost. However, please notify us by sending an email to registration@ems2025.org at least 7 days prior to the event. All the terms & conditions will apply to the new attendee(s).
Any changes to the ticket category or type is subject to the discretion of the EMS 2025 committee and will incur additional charges. Please email us at registration@ems2025.org
If the organisers cancel the event due to unexpected reasons, we will contact you for providing the refund.
You will be able to pay via bank transfer. However, your tickets will be confirmed only when the payment comes through to our account.
Please contact the registration team at registration@ems2025.org.
Infants under 2 will not be allocated a separate seat and will need to sit on an adult's lap. However, you can pay for a child ticket to book a seat for your infant if you wish.











